Drexler’s World Famous Bar-B-Que Case Study Essay

Drexler’s World Famous Bar-B-Que Case Study Abstract This paper focuses on Drexler’s Bar-B-Que, a family run business that has existed for over 60 years. The paper addresses how values play a role in the success of the business but also delves into how a family business’s values impact operations and success. The effectiveness of the organization is reviewed and discussed related to how a family run business can achieve success but yet not be effective. To drive this point the paper will have research topics from Internet based resources in business related to how family businesses succeed and what the pitfalls are. The paper will also address how Drexler’s business fits into the systems model illustrated in Organizational Behavior and†¦show more content†¦Values and Interactions with Neighbors and Customers Drexler has been in the same area of Houston for a long time. A business’ success can be determined by how good a steward of the community they are. The company, the author of this paper works f or, has been in the same area for 15 years. The company makes great efforts to sponsor teams in the community, spend corporate dollars in the local area and hire most of the company’s staff from the local area. Building strong community ties allows the company to ability to show the community that rather than being a large nameless organization that does not care what happens to the community, it gives the impression that the company cares enough to be involved. Those values flow down through the organization at all levels and generates a sense of pride. Drexler has the same philosophy, by locating in the same area for years Drexler has built a loyal following of customers. Drexler’s restaurant could have easily moved in 2003 rather than build a larger facility in the local community. Drexler’s was built in the same community it lives in today. The Drexler family values are what drive the company’s interactions with neighbors and customers. The values of top management are an essential element in explaining the behavior and performance of a business (Besser 2000). Effective